CCPRO Service Availability Issue

The call routing issue impacting CCPRO has been fully resolved, and all systems are operating normally.

We thank you for your patience and your continued trust in us while we worked to resolve this. If you experience any further issues, please reach out to our Support team and we will be happy to assist!

As we actively investigate this issue that may have unassigned some phone numbers from their call workflows.

Please check your Workflows settings now and confirm each number is still assigned to its intended workflow. Reassign numbers to restore call routing immediately.

We greatly appreciate your continued patience & understanding as we work towards a resolution.

We are actively investigating an issue that may be causing an issue routing calls to their desired workflows. We will provide additional details as we learn more.

We greatly appreciate your patience & understanding as we work towards a resolution.