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Outage in Sevalla

Degraded metrics availability in europe-west3 (Frankfurt)

Resolved Minor
March 31, 2026 - Started about 1 month ago - Lasted about 4 hours
Official incident page

Incident Report

Summary AI Generated

Application and database resource metrics (CPU, memory, storage, instance count, restarts) became unavailable in Sevalla's europe-west3 (Frankfurt) region, affecting both the dashboard and API for 4.1 hours. Traffic-based metrics and all other regions remained unaffected throughout the incident. The issue was resolved after deploying a fix and confirming that all metric data was populating correctly.

Application and database resource metrics (CPU, memory, storage, instance count, restarts) are currently unavailable in the europe-west3 (Frankfurt) region. This affects both the Sevalla dashboard and the API. All other regions and traffic-based metrics (bandwidth, response times, requests) are not affected.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/31/2026 07:00PM

The issue affecting application and database resource metrics in the europe-west3 (Frankfurt) region has been successfully resolved. All metric data is now populating correctly in both the Sevalla dashboard and the API. Thank you for your patience.

MONITORING about 1 month ago - at 03/31/2026 06:44PM

We have deployed a potential fix for the issue affecting application and database resource metrics in the europe-west3 (Frankfurt) region. We are currently monitoring the systems to verify that data is populating correctly in both the dashboard and API. We will provide another update once we can confirm the issue is fully resolved.

IDENTIFIED about 1 month ago - at 03/31/2026 02:54PM

Application and database resource metrics (CPU, memory, storage, instance count, restarts) are currently unavailable in the europe-west3 (Frankfurt) region. This affects both the Sevalla dashboard and the API.
All other regions and traffic-based metrics (bandwidth, response times, requests) are not affected.

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