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Outage in Sevalla

Sevalla Dashboard is temporarily inaccessible

Resolved Major
June 01, 2026 - Started 18 days ago - Lasted about 5 hours
Official incident page

Incident Report

Summary AI Generated

The Sevalla dashboard became completely inaccessible for 5.1 hours due to a disruption with their Apollo GraphQL integration, which Apollo officially acknowledged on their status page. The team deployed a temporary workaround that restored access for most users, followed by a permanent fix once the underlying Apollo platform issue was resolved. All systems returned to normal operation with stable dashboard access confirmed through monitoring.

We are currently investigating an issue causing the Sevalla dashboard to be inaccessible. Our team is actively looking into the root cause, and we will provide updates here as soon as we have more information.
Components affected
Sevalla Dashboard

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Latest Updates ( sorted recent to last )
RESOLVED 18 days ago - at 06/01/2026 11:51AM

The issue has been fully resolved and all systems are operating normally. The permanent fix is holding, and our monitoring shows that dashboard access is fully stable. Thank you for your patience throughout this incident.

MONITORING 18 days ago - at 06/01/2026 10:48AM

A permanent fix has been successfully deployed, and dashboard access is fully restored. We are now monitoring the platform closely to ensure long-term stability and to confirm that the integration with Apollo GraphQL remains stable.

IDENTIFIED 18 days ago - at 06/01/2026 08:52AM

Apollo has also officially acknowledged the underlying issue on their status page: Incident 01KT155KMJ3T4HB9G7AW1ZCKR3. The errors they are reporting match what we are seeing on our side.

Our team remains actively engaged and is tracking their progress to ensure full dashboard functionality is permanently restored as soon as their platform stabilizes.

IDENTIFIED 18 days ago - at 06/01/2026 08:28AM

We have deployed a temporary workaround that should restore dashboard access for most users, but the underlying issue is not yet fully resolved and may surface again. We are continuing to work toward a permanent fix.

IDENTIFIED 18 days ago - at 06/01/2026 07:46AM

We are continuing to work closely with the Apollo team to resolve the integration issue and restore full access to the dashboard.

IDENTIFIED 18 days ago - at 06/01/2026 07:12AM

We have identified the root cause of the dashboard inaccessibility. The issue stems from a disruption with our Apollo GraphQL integration. We are actively working together with the Apollo team to resolve the issue and restore full access as quickly as possible.

INVESTIGATING 18 days ago - at 06/01/2026 06:46AM

We are currently investigating an issue causing the Sevalla dashboard to be inaccessible. Our team is actively looking into the root cause, and we will provide updates here as soon as we have more information.

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