Outage in Seven Senders

Mondial Relay - Label creation issue

Resolved Major
April 14, 2023 - Started over 1 year ago - Lasted 35 minutes
Official incident page

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Outage Details

We are currently facing issues in the process of creating labels for the carrier Mondial Realy (all other carriers are fully operational) We are working on resolving the issue with the highest priority!
Components affected
Seven Senders Returns Portal Seven Senders Label API
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 04/14/2023 07:52AM

We have identified the root cause and resolved the issue.
We apologize for the inconvenience this may have caused.

INVESTIGATING over 1 year ago - at 04/14/2023 07:31AM

We are currently facing issues in the process of creating labels for the carrier Mondial Realy (all other carriers are fully operational)
We are working on resolving the issue with the highest priority!

Latest Seven Senders outages

Label Service - Certain carriers unavailable - about 1 month ago
7S Return Portal Temporarily Unavailable - about 2 months ago
DPD France label creation problem - 3 months ago
Correos API down - 3 months ago
Post AT - Creation of return labels not possible due to issues of the carriers API - 4 months ago

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