Outage in SevenRooms

Settings page on web leads to an error message

Resolved Minor
November 28, 2023 - Started about 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently aware and investigating an error message on our web platform version when the Settings section is clicked on. Our engineering team is currently investigating the matter and we will provide an update as soon as it becomes available. Thank you for your patience and we apologize for the inconvenience.
Components affected
SevenRooms CRM
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 11/28/2023 01:54PM

Our developers have resolved the issue. All systems and sections are back to normal.

Thank you for your patience while resolved this and we apologize for any inconvenience this might have caused.

IDENTIFIED about 1 year ago - at 11/28/2023 12:31PM

Our developers have identified the issue, happening only to venues with Looker reporting. A temporary fix has been deployed while temporarily disabling Looker reporting.

We are looking into the matter to restore all functions as soon as possible. Thank you for your patience while we resolve the issue entirely.

We will post an update as soon as it becomes available.

INVESTIGATING about 1 year ago - at 11/28/2023 11:33AM

We are currently aware and investigating an error message on our web platform version when the Settings section is clicked on.

Our engineering team is currently investigating the matter and we will provide an update as soon as it becomes available.

Thank you for your patience and we apologize for the inconvenience.

Latest SevenRooms outages

VMS System Instability - about 2 months ago
Service Disruption - 2 months ago

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