Outage in SevenRooms

Google Reserve Feed Processing Notification

Resolved Minor
March 14, 2025 - Started about 1 month ago - Lasted 3 days
Official incident page

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Outage Details

Google has reported an issue with their backend feed processing, affecting both their Google Reserve sandbox and production environments. Specifically, Google has stated: "There is a known error in processing feeds for both sandbox and production. Our internal team is aware and expects a fix soon." While Sevenrooms systems remain operational, this may cause downstream data synchronization issues, including potential impacts on inventory availability. Google has posted a notification on their Action Center. We are monitoring the situation and will provide updates as received from Google.
Components affected
SevenRooms Google Reserve
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/17/2025 02:26PM

While we have not received official confirmation from Google regarding resolution of the feed processing issue, our internal monitoring indicates successful feed processing.

We are continuing to monitor and will provide a final update upon official confirmation from Google.

MONITORING about 1 month ago - at 03/14/2025 10:43PM

We're continuing to monitor the previously reported Google Reserve feed processing issue. Currently, we have not received any new information from Google.

Our systems remain stable, with no observable impact to the reported issue and we will provide updates as they become available.

MONITORING about 1 month ago - at 03/14/2025 07:41PM

We are continuing to monitor Google's reported issue with their backend feed processing. At this time, we have not received any further updates from Google.

Our team is actively monitoring for any potential downstream impacts related to this issue and will provide further updates as soon as we receive new information from Google or observe any changes in system behavior.

MONITORING about 1 month ago - at 03/14/2025 04:25PM

Google has reported an issue with their backend feed processing, affecting both their Google Reserve sandbox and production environments. Specifically, Google has stated: "There is a known error in processing feeds for both sandbox and production. Our internal team is aware and expects a fix soon."

While Sevenrooms systems remain operational, this may cause downstream data synchronization issues, including potential impacts on inventory availability. Google has posted a notification on their Action Center.

We are monitoring the situation and will provide updates as received from Google.

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