Sfax API Performance is Degraded

Fax delivery has been confirmed as restored to nominal levels.

All impacted fax notifications have been resubmitted and processed, and no further impact has been observed. Systems are being monitored.

Transmission has been confirmed restored for incoming faxes. Progress on resubmission of notifications for faxes received during outage period continues.

Notifications have been restored for newly received faxes, and identification of impacted faxes received during outage period has been completed. Notification resubmission for impacted faxes is in progress.

Mitigation is ongoing, and identification of impacted notifications is in progress.

An issue impacting incoming fax notifications has been identified, and mitigation steps are underway.

The Sfax API is experiencing degraded performance, which may cause processing delays or temporary interruption. This is under review and updates will be provided as soon as possible.