Outage in Shadow
[FRDUN02][POWER] - Shadow disconnected
Resolved Minor
January 13, 2026 - Started about 1 month ago
- Lasted 10 days
Incident Report
We just got alerted that multiple servers went offline, disconnecting some users.
Impacted users are able to reconnect by launching a new Shadow PC Session.
We're working with our infrastructure provider to get those servers back as soon as possible.
We apologize for the inconvenience this incident is causing.
Impacted users are able to reconnect by launching a new Shadow PC Session.
We're working with our infrastructure provider to get those servers back as soon as possible.
We apologize for the inconvenience this incident is causing.
Components affected
Shadow PCNeed to monitor Shadow outages?
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Latest Updates ( sorted recent to last )
about 1 month ago - at 01/13/2026 10:39AM
We just got alerted that multiple servers went offline, disconnecting some users.
Impacted users are able to reconnect by launching a new Shadow PC Session.
We're working with our infrastructure provider to get those servers back as soon as possible.
We apologize for the inconvenience this incident is causing.
Latest Shadow outages
[Shop] - Shop Access Unavailable - 12 days ago
[DEFRA01] Several Power servers down - 21 days ago
[FRSBG01/FRDUN02] - Geolocated users - 22 days ago
[FRSBG01] - Storage Server Issue - about 1 month ago
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