Shadow status updated
Shadow PC is working normally
This chart shows the number of user-reported issues for Shadow PC service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. Sign up to get alerts when Shadow PC is down.
See where users report Shadow PC is down. The map shows recent Shadow PC outages from around the world.
Top locations, last 24h:
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See what users report when Shadow PC is down and how Shadow PC outages affect them.
Shadow PC not building successfully. Connection failure!.
It says service is temporarily capped in my area..
Waiting for an available slot for 2 hours when it is saying 1 minute and 1 person ahead of you! What is going on!.
Drew - every single time i try to start the shadow pc it just stops at a specific point.
Leonard - Stupid crap keeps saying waiting for available slot! Crap has been happening for HOURS! But keep saying there’s 1 user ahead of me.
In the last 90 days, Shadow had 7 incidents with a median duration of 2 hours 28 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Full incident reports for recent Shadow PC outages, including timelines, affected components, and resolution details.
| Title | IsDown detected At | Duration |
|---|---|---|
|
We've identified an issue affecting a subset of users (300+) who are currently stuck in mainten...
|
Oct 07, 2026 at 08:23 AM UTC
|
16 minutes |
|
We're currently investigating an issue affecting our delivery pipeline at the USWDC01 datacenter....
|
Sep 30, 2026 at 05:20 AM UTC
|
about 2 hours |
|
We've identified an issue on our Control Plane Infrastructure.
This prevent new Shadow PC sess...
|
Sep 28, 2026 at 12:26 PM UTC
|
about 6 hours |
|
Monitoring alerted us about part of our Shadow Power infrastructure which lose connectivity with ...
|
Aug 06, 2026 at 01:20 AM UTC
|
about 4 hours |
|
A storage server is currently unavailable and
|
Jul 23, 2026 at 01:44 PM UTC
|
23 minutes |
|
Windows users may experience application crashes or be unable to start the Shadow app because som...
|
Jul 21, 2026 at 09:37 AM UTC
|
8 days |
|
An urgent maintenance makes user unable to start their Shadow. Users that are already connected a...
|
Jul 17, 2026 at 01:28 PM UTC
|
about 1 hour |
|
We're currently investigating an issue impacting our order delivery process.
Order may not be de...
|
Jun 29, 2026 at 10:30 PM UTC
|
about 10 hours |
|
We're investigating a potential incident occurring at FRSBG01 raised by our monitoring.
Users ma...
|
Jun 17, 2026 at 06:41 PM UTC
|
22 minutes |
|
Some storage servers have issues to deliver the service. We are working on solving this issue
|
Jun 15, 2026 at 12:34 PM UTC
|
about 16 hours |
Check if any Shadow PC component is down. View the current status of 7 services and regions.
| Component | Status |
|---|---|
| Dunkerque (FRDUN02) | OK |
| Dunkerque OS (FRDUN02-OS) | OK |
| Frankfurt (DEFRA01) | OK |
| Montréal (CAMTL01) | OK |
| Portland (USPOR01) | OK |
| Strasbourg (FRSBG01) | OK |
| Washington DC (USWDC01) | OK |
Teams that track Shadow status also keep an eye on these services. Add them all to your IsDown dashboard for a single view of your dependencies.
Shadow PC isn't down. You can check Shadow PC status and incident details on the top of the page. IsDown continuously monitors Shadow PC official status page every few minutes. In the last 24 hours, there were 1 outages reported.
Shadow PC is currently operational. You can check Shadow PC status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Shadow PC being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Shadow PC official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Shadow PC last outage was on October 07, 2026 with the title "[USWDC01] - Users stuck in maintenance"
IsDown has tracked 22 Shadow PC incidents since January 2026.
Check the Shadow PC status at the top of this page. IsDown combines official status page data with user reports to show whether Shadow PC is down for everyone or if the issue is on your end.
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Shadow and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Shadow is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Shadow's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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