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Outage in Shadow

[FRSBG01] - Shadow PC Unavailable

Resolved Minor
May 04, 2026 - Started 5 days ago - Lasted about 3 hours

Incident Report

We're investigating monitoring and users reports about the incapacity to start their Shadow PC.
Components affected
Shadow PC

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Latest Updates ( sorted recent to last )
5 days ago - at 05/04/2026 01:49PM

We're investigating monitoring and users reports about the incapacity to start their Shadow PC.

5 days ago - at 05/04/2026 01:52PM

We've identified a faulty storage server.

Our team is working to resolve this incident as soon as possible.

We apologize for the inconvenience this is causing.

5 days ago - at 05/04/2026 02:07PM

To resolve the ongoing issue, a datacenter operation is needed.

We're working with our infrastructure provider to make it happens quickly.

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