[Global] - Delay in order delivery

We're currently investigating an issue impacting our order delivery process.
Order may not be delivered in an hour as stated in the cart.

We apologize for the inconvenience this is causing.

Incident also impact the RAZ process.

We advise our users not to launch a disk reset until this incident is resolved.

Team is still investigating the incident.

We'll update the situation once we've found the root cause.

We apologize for the inconvenience this is causing.

Investigation are still ongoing.

A potential root cause was identified during the night and team is following this lead.

Team identified the root cause and is actively working on a fix.
We hope to deploy it this morning, allow your Shadow PC to be delivered.