Shadow status updated
Shadow Web is working normally
This chart shows the number of user-reported issues for Shadow Web service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. Sign up to get alerts when Shadow Web is down.
See where users report Shadow Web is down. The map shows recent Shadow Web outages from around the world.
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In the last 90 days, Shadow had 3 incidents with a median duration of 4 hours 47 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Full incident reports for recent Shadow Web outages, including timelines, affected components, and resolution details.
| Title | IsDown detected At | Duration |
|---|---|---|
|
We have identified a problem that is preventing users from completing their orders in the shop.
...
|
Feb 26, 2026 at 01:06 PM UTC
|
22 minutes |
|
Users cannot login to Shadow service
|
Feb 16, 2026 at 09:59 AM UTC
|
about 5 hours |
|
We're currently investigating an issue with the access to our Shop.
Client may face a "No serv...
|
Feb 02, 2026 at 02:30 PM UTC
|
about 18 hours |
Check if any Shadow Web component is down. View the current status of 5 services and regions.
| Component | Status |
|---|---|
| Account | OK |
| Authentification | OK |
| Landing | OK |
| Shadow in Browser | OK |
| Shop | OK |
Trusted by 1,000+ teams
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Teams that track Shadow status also keep an eye on these services. Add them all to your IsDown dashboard for a single view of your dependencies.
Shadow Web is down. You can check Shadow Web status and incident details on the top of the page. IsDown continuously monitors Shadow Web official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Shadow Web seems to be having problems. You can check Shadow Web status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Shadow Web being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Shadow Web official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Shadow Web last outage was on February 26, 2026 with the title "[Shop] Users are unable to finalize their orders "
IsDown has tracked 3 Shadow Web incidents since January 2026. When Shadow Web goes down, incidents typically resolve within 471 minutes.
Check the Shadow Web status at the top of this page. IsDown combines official status page data with user reports to show whether Shadow Web is down for everyone or if the issue is on your end.
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Shadow and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Shadow is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Shadow's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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