Outage in Shadow
[USWDC01] - Delivery delays for new Shadow PC
Resolved Minor
September 30, 2026 - Started 8 days ago
- Lasted about 2 hours
Incident Report
We're currently investigating an issue affecting our delivery pipeline at the USWDC01 datacenter. As a result, newly ordered Shadow PCs are not being delivered within the expected timeframe.
Our team is aware of the issue and actively working on a fix. We'll share an update as soon as we have more information. Thank you for your patience.
Our team is aware of the issue and actively working on a fix. We'll share an update as soon as we have more information. Thank you for your patience.
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Latest Updates ( sorted recent to last )
8 days ago - at 09/30/2026 05:17AM
We're currently investigating an issue affecting our delivery pipeline at the USWDC01 datacenter. As a result, newly ordered Shadow PCs are not being delivered within the expected timeframe.
Our team is aware of the issue and actively working on a fix. We'll share an update as soon as we have more information. Thank you for your patience.
8 days ago - at 09/30/2026 05:49AM
We've identified the root cause of the delivery delays affecting newly ordered Shadow PCs at the USWDC01 datacenter. Our team is now implementing a fix.
Orders placed during this period will be delivered once the fix is in place; no action is needed on your side. We'll post another update as soon as deliveries are back to normal. Thank you for your patience.
8 days ago - at 09/30/2026 07:23AM
Fix is being deployed and situation should improve in the following minutes.
Latest Shadow outages
[USWDC01] - Users stuck in maintenance - about 18 hours ago
[FRDUN02] - Shadow PC Unavailable - 10 days ago
[CAMTL01] - Internet Unavailable - 2 months ago
[CAMTL01] Storage server Unavailable - 3 months ago
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