Outage in Shadow
[FRDUN02] - Shadow PC Unavailable
Resolved Minor
September 28, 2026 - Started 10 days ago
- Lasted about 6 hours
Incident Report
We've identified an issue on our Control Plane Infrastructure.
This prevent new Shadow PC session to be started.
We're working to bring the service back as soon as possible and apologize for the inconvenience this is causing.
This prevent new Shadow PC session to be started.
We're working to bring the service back as soon as possible and apologize for the inconvenience this is causing.
Components affected
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Latest Updates ( sorted recent to last )
10 days ago - at 09/28/2026 12:22PM
We've identified an issue on our Control Plane Infrastructure.
This prevent new Shadow PC session to be started.
We're working to bring the service back as soon as possible and apologize for the inconvenience this is causing.
9 days ago - at 09/28/2026 03:04PM
Incident is still ongoing.
We're deploying a first fix in attempt to resolve the situation.
9 days ago - at 09/28/2026 03:43PM
Service is reopening slowly
User may experience waiting time until full resolution
Team is monitoring the situation over the evening.
9 days ago - at 09/28/2026 06:12PM
We're investigating high waiting time following this afternoon incident.
Team is working on it to resolve it as soon as possible.
We apologize for the inconvenience this is causing
Latest Shadow outages
[USWDC01] - Users stuck in maintenance - about 18 hours ago
[USWDC01] - Delivery delays for new Shadow PC - 8 days ago
[CAMTL01] - Internet Unavailable - 2 months ago
[CAMTL01] Storage server Unavailable - 3 months ago
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