Outage in Shakepay

E-transfers

Resolved Minor

February 22, 2026 - Started about 18 hours ago - Lasted about 7 hours
Official incident page

Incident Report

Shakepay is experiencing degraded Interac e-Transfer performance, which may result in delays for some users. Our team is actively investigating and working toward a resolution.

Components affected

Shakepay Interac e-Transfer funding Shakepay Interac e-Transfer cashouts

Latest Updates ( sorted recent to last )

RESOLVED about 12 hours ago - at 02/22/2026 10:07PM

This incident has been resolved.

IDENTIFIED about 14 hours ago - at 02/22/2026 07:39PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 15 hours ago - at 02/22/2026 07:33PM

The issue has been identified and most transactions have been fulfilled successfully since. Our banking partner is working on resolving this issue as soon as possible.

Thank you for your patience.

INVESTIGATING about 18 hours ago - at 02/22/2026 03:44PM

Shakepay is experiencing degraded Interac e-Transfer performance, which may result in delays for some users. Our team is actively investigating and working toward a resolution.

Latest Shakepay outages

Delayed ETH/USDC cashins & cashouts - 11 days ago

Slow API - 18 days ago

SMS Delivery Issues Affecting Sign-In and Sign-Up - 23 days ago

[Shakepay Card] Transactions currently unavailable - about 1 month ago

Ethereum/USDC cashouts delayed - about 1 month ago

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