Outage in Shakepay

E-transfers

Resolved Minor

February 22, 2026 - Started 3 months ago - Lasted about 7 hours
Official incident page

Incident Report

Shakepay is experiencing degraded Interac e-Transfer performance, which may result in delays for some users. Our team is actively investigating and working toward a resolution.

Components affected

Shakepay Interac e-Transfer funding Shakepay Interac e-Transfer cashouts

Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 02/22/2026 10:07PM

This incident has been resolved.

IDENTIFIED 3 months ago - at 02/22/2026 07:39PM

We are continuing to work on a fix for this issue.

IDENTIFIED 3 months ago - at 02/22/2026 07:33PM

The issue has been identified and most transactions have been fulfilled successfully since. Our banking partner is working on resolving this issue as soon as possible.

Thank you for your patience.

INVESTIGATING 3 months ago - at 02/22/2026 03:44PM

Shakepay is experiencing degraded Interac e-Transfer performance, which may result in delays for some users. Our team is actively investigating and working toward a resolution.

Latest Shakepay outages

E-transfer outage - 5 days ago

E-transfers cashout delayed - about 1 month ago

Crypto Buy/Sell, Card, e-Transfer funding/withdrawal, Notifications, Emails - 2 months ago

E-transfer outage - 2 months ago

Delayed ETH & USDC transactions - 3 months ago

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