Outage in Shakepay
E-transfers cashout delayed
Resolved MinorIncident Report
Shakepay is experiencing degraded Interac e-Transfer performance, which may result in delays for some users. Our team is actively investigating and working toward a resolution.
Components affected
Shakepay Interac e-Transfer cashoutsLatest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 04/06/2026 12:14AM
This incident has been resolved.
MONITORING
about 1 month ago - at 04/05/2026 11:45PM
A fix has been implemented - We're currently reprocessing the backlog of e-Transfers.
IDENTIFIED
about 1 month ago - at 04/05/2026 10:05PM
Our service provider is still working on implementing a fix - Thank you for your patience
IDENTIFIED
about 1 month ago - at 04/05/2026 07:25PM
Sending e-Transfers to third-party contact is still temporarily unavailable. Thank you for your patience while our service provider is working on a fix.
IDENTIFIED
about 1 month ago - at 04/05/2026 04:27PM
The issue has been identified and a fix is being implemented - Only transfers to third-party recipients are currently affected.
INVESTIGATING
about 1 month ago - at 04/05/2026 04:18PM
We are continuing to investigate this issue.
INVESTIGATING
about 1 month ago - at 04/05/2026 04:16PM
Shakepay is experiencing degraded Interac e-Transfer performance, which may result in delays for some users. Our team is actively investigating and working toward a resolution.
Latest Shakepay outages
E-transfer outage - 5 days ago
E-transfer outage - 2 months ago
Delayed ETH & USDC transactions - 3 months ago
E-transfers - 3 months ago
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