Outage in SharpSpring

Some Users Unable to Log In

Resolved Major
February 28, 2025 - Started 2 months ago - Lasted about 3 hours
Official incident page

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Outage Details

Our team has received reports that some users are unable to log into the application. Our team is actively investigating these reports to restore login to the platform as quickly as possible. We will post further updates here as they become available.
Components affected
SharpSpring Application
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/28/2025 04:47PM

This incident is resolved.

If you are still experiencing issues logging into the platform, please reach out to Support for further assistance.

MONITORING 2 months ago - at 02/28/2025 02:16PM

Our team has released an update to the login flow to restore login access for all users. Our team will closely monitor login performance before moving this incident to Resolved.

If you are still experiencing issues logging into the platform, please reach out to Support for further assistance.

INVESTIGATING 2 months ago - at 02/28/2025 02:04PM

Our team has received reports that some users are unable to log into the application. Our team is actively investigating these reports to restore login to the platform as quickly as possible.

We will post further updates here as they become available.

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