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Outage in SharpSpring

Some accounts experiencing login, tracking or contact errors

Resolved Minor
March 03, 2025 - Started about 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

Our team has found that some customers are unable to log into their account. Some users may notice impact with contact manager, email editor, forms, or tracking. Our team is actively working to restore usage as quickly as possible.
Components affected
SharpSpring Application

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 03/03/2025 11:35PM

Our team has been monitoring system performance and ensured that all systems are fully operational.
This incident will be marked Resolved. If you continue to experience any issues with your account, please contact Support for further assistance.

MONITORING about 1 year ago - at 03/03/2025 10:58PM

Our team has released a fix to the system issues that were previously reported. We will closely monitor performance before moving this incident to Resolved.

INVESTIGATING about 1 year ago - at 03/03/2025 10:11PM

Our team has found that some customers are unable to log into their account. Some users may notice impact with contact manager, email editor, forms, or tracking. Our team is actively working to restore usage as quickly as possible.

Latest SharpSpring outages

App Loading Slowly For Some Users - about 1 month ago
Login Issues - Users Unable to Log In - 4 months ago
Some Customers Experiencing Errors When Logging In - 4 months ago
Login and application unavailable for some customers - 5 months ago
General Performance Issues Across the Application - 8 months ago

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