Is Sherpa Down? Check current status

Check if Sherpa is down, official outages, user-reported issues, and outages map.

Current Sherpa status

Sherpa is working normally

Updated from Sherpa official status page a few minutes ago

Having problems with Sherpa?

Sherpa service health. Issues reported in the last 24 hours

Working Normally
Possible Incident
Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Sherpa status data.

Sherpa Outage Map

View Sherpa Outage Reports Map

Recent Sherpa Outages and Downtime History

IsDown has tracked 4 incidents since started monitoring Sherpa status in August 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date Incident Duration
Jan 15, 2025
12:26 AM CET
Major
Unexpected service outage
We are experiencing a partial outage of some of our delivery services. Investigation is ongoing.
about 2 hours
Jul 26, 2022
02:56 AM CEST
Major
Sherpa service outage
We’re experiencing a service outage. Our team is currently working to restore the service. We apo...
Ongoing
Mar 21, 2022
11:10 PM CET
Major
Unexpected service outage
We’re experiencing a service outage with drivers being unable to accept jobs. Our team is current...
Ongoing
Oct 23, 2020
02:36 AM CEST
Major
Issues with our routing service
We’re currently investigating reports of a potential service interruption with our third-party ro...
Ongoing
Sign up to check more outage history
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User comments about problems with Sherpa

  • Scott - Website operational but app.sherpadesk.com/login/ is coming up with Server Error in '/' Application. Runtime Error Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed rem....

Sherpa status page - All services & components

Component Status
API & Delivery Management Portal OK
Driver Tracking OK
RTM (Real Time Message) API OK
AU Website OK
Blog OK
NZ Website OK
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Delivery logistics platform offering API integration, real-time tracking, and management tools for efficient dispatch and delivery operations.

Monitoring Sherpa since August 2023

Tracking 6 Sherpa services and regions

Need help? Try here:
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Support at official website.
Check their official status page.

1 incident in 2025

Frequently Asked Questions

Is Sherpa down today?

Sherpa isn't down. You can check Sherpa status and incident details on the top of the page. IsDown continuously monitors Sherpa official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Sherpa status?

Sherpa is currently operational. You can check Sherpa status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Sherpa outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Sherpa down today or just slow?

Currently there's no report of Sherpa being slow. Check on the top of the page if there are any reported problems by other users.

How are Sherpa outages detected?

IsDown monitors the Sherpa official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Sherpa having an outage right now?

Sherpa last outage was on January 15, 2025 with the title "Unexpected service outage"

How to check if Sherpa is down?

Why use IsDown to monitor Sherpa instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Sherpa and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Sherpa?

IsDown and DownDetector help users determine if Sherpa is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Sherpa's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

How IsDown works?

  1. IsDown monitors official status pages

    We check the status of the services you're monitoring every few minutes. We aggregate the status and outage information and normalize it. We also collect crowdsourced information to provide early warning signs.

  2. We notify you when there is an outage

    We send you an alert whenever we detect a new incident or an update on the status of the services you're monitoring. You can customize the alerts to your needs to avoid alert fatigue.

  3. Dedicated dashboard and integrations

    Aggregate all the status information in a straightforward dashboard or internal status page. You can also send the information and alerts to your team's communication/monitoring/incident management tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.

Want to be informed about Sherpa status changes?

IsDown offers an easy way to monitor Sherpa with maximum flexibility

Major Outages Notifications

IsDown monitors Sherpa for major outages. A major outage is when Sherpa experiences a critical issue that severely affects one or more services/regions. When Sherpa marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Sherpa status page for minor outages. A minor outage is when Sherpa experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Sherpa status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Sherpa publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Sherpa and all their 6 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

Sherpa and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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