Sherpa status updated a few minutes ago
Sherpa is working normally
This chart shows the number of user-reported issues for Sherpa service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report Sherpa is down. The map shows recent Sherpa outages from around the world.
Sherpa Outage MapCheck Sherpa status history below. IsDown detects when Sherpa is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
We are experiencing a partial outage of some of our delivery services.
Investigation is ongoing.
|
Jan 14, 2025 at 11:26 PM UTC
|
about 2 hours |
|
We’re experiencing a service outage. Our team is currently working to restore the service. We apo...
|
Jul 26, 2022 at 12:56 AM UTC
|
Ongoing |
|
We’re experiencing a service outage with drivers being unable to accept jobs. Our team is current...
|
Mar 21, 2022 at 10:10 PM UTC
|
Ongoing |
|
We’re currently investigating reports of a potential service interruption with our third-party ro...
|
Oct 23, 2020 at 12:36 AM UTC
|
Ongoing |
Check if any Sherpa component is down. View the current status of 6 services and regions.
| Component | Status |
|---|---|
| API & Delivery Management Portal | OK |
| AU Website | OK |
| Blog | OK |
| Driver Tracking | OK |
| NZ Website | OK |
| RTM (Real Time Message) API | OK |
IsDown has monitored Sherpa continuously since August 2023, tracking this API Services for 2 years. Over that time, we've documented 4 outages and incidents, averaging 0.1 per month.
We monitor Sherpa's official status page across 6 components. IsDown interprets Sherpa statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.
When Sherpa is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track Sherpa status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
IsDown checks Sherpa's status page every few minutes, across all 6 components. We combine official status data with user reports to detect when Sherpa is down, often before the vendor announces it.
When Sherpa status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
IsDown checks Sherpa official status page for major/minor outages or downtimes. A major outage is when Sherpa experiences a critical issue that severely affects one or more services/regions. A minor incident is when Sherpa experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Sherpa outage, we send you an alert and update your dashboard and status page.
Sherpa and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Sherpa status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Sherpa publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Sherpa and all their 6 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Sherpa is just one of 5,421 services IsDown monitors. Add all your critical dependencies to one dashboard, get alerts when any service is down, and share a status page with your team.
Monitor Sherpa health alongside all your other vendors in a single view.
Get notified when Sherpa is down. Filter by severity to skip noise.
Route Sherpa outage alerts to Slack, Teams, PagerDuty, or webhooks.
Share Sherpa service status with your team or customers on a branded page.
Looking for Sherpa outage alerts like Downdetector? IsDown monitors Sherpa's official status page for verified incident data, not just user reports. Know exactly when Sherpa is down, which components are affected, and when service health is restored. Here's why official Sherpa status monitoring beats crowdsourced detection:
| Features |
|
Downdetector |
|---|---|---|
| Official Sherpa status page monitoring. Know when Sherpa is down with real time incident details. | ||
| Monitor 5,420+ services including Sherpa in a single dashboard. | ||
| Instant Sherpa outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: Sherpa official status plus user reports for early outage detection. | ||
| Maintenance feed for Sherpa | ||
| Granular alerts filtering by Sherpa components and regions. |
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Sherpa isn't down. You can check Sherpa status and incident details on the top of the page. IsDown continuously monitors Sherpa official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Sherpa is currently operational. You can check Sherpa status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Sherpa being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Sherpa official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Sherpa last outage was on January 14, 2025 with the title "Unexpected service outage"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Sherpa and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Sherpa is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Sherpa's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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