Outage in Shift4

Shift4 Investigating Payment Processing Issue

Resolved Major
July 24, 2025 - Started 11 days ago - Lasted about 3 hours
Official incident page

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Outage Details

Shift4's technical team has identified an issue that may be impacting payment processing services for a subset of Shift4 customers. Impacted customers may not be able to process transactions at this time. Our team is actively investigating this issue and is committed to bringing our services back online as soon as possible.
Components affected
Shift4 Card Processing
Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 07/24/2025 01:35PM

This incident has been resolved.

MONITORING 11 days ago - at 07/24/2025 01:31PM

Shift4 is aware that some of our end to end merchants were unable to process transactions. We have taken remediation actions to resolve the issue and you should now be able to process transactions.

INVESTIGATING 11 days ago - at 07/24/2025 11:17AM

Shift4's technical team has identified an issue that may be impacting payment processing services for a subset of Shift4 customers. Impacted customers may not be able to process transactions at this time. Our team is actively investigating this issue and is committed to bringing our services back online as soon as possible.

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