Outage in Shift4

Shift4 Investigating Payment Processing Issue

Resolved Major

July 24, 2025 - Started 10 months ago - Lasted about 3 hours
Official incident page

Incident Report

Shift4's technical team has identified an issue that may be impacting payment processing services for a subset of Shift4 customers. Impacted customers may not be able to process transactions at this time. Our team is actively investigating this issue and is committed to bringing our services back online as soon as possible.

Components affected

Shift4 Card Processing

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Latest Updates ( sorted recent to last )

RESOLVED 10 months ago - at 07/24/2025 01:35PM

This incident has been resolved.

MONITORING 10 months ago - at 07/24/2025 01:31PM

Shift4 is aware that some of our end to end merchants were unable to process transactions. We have taken remediation actions to resolve the issue and you should now be able to process transactions.

INVESTIGATING 10 months ago - at 07/24/2025 11:17AM

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