Outage in Shift4

Shift4 Phone Support is Degraded

Resolved Minor
August 04, 2025 - Started 4 months ago - Lasted about 3 hours
Official incident page

Incident Report

Shift4 is aware of an issue affecting our phone systems. We are working to resolve this issue as quickly as possible. We sincerely apologize for the inconvenience. In the meantime, if you need assistance, please feel free to reach out to us via chat or through email https://www.shift4.com/en-GB/support
Components affected
Shift4 Other

Need to monitor Shift4 outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 08/04/2025 01:59PM

Phone issues have been resolved. Thank you for your patience.

INVESTIGATING 4 months ago - at 08/04/2025 11:17AM

We are continuing to investigate this issue.

INVESTIGATING 4 months ago - at 08/04/2025 11:16AM

Shift4 is aware of an issue affecting our phone systems. We are working to resolve this issue as quickly as possible. We sincerely apologize for the inconvenience. In the meantime, if you need assistance, please feel free to reach out to us via chat or through email https://www.shift4.com/en-GB/support

Latest Shift4 outages

SkyTab Venue - Pusher Degradation - about 2 months ago
Intermittent Issues - about 2 months ago

Status Aggregator for All Your Third-Party Services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook