Outage in Shift4
Scheduled System Maintenance 11:00- 11:30 AM EST Oct 15th 2026.
Resolved MinorIncident Report
Incident:
We want to make you aware of a scheduled system maintenance starting at 11:00- 11:30 AM EST on October 15th 2026.
This may result in limited functionality or minor delays across select Shift4 services.
Potential impact may include:
Partner Portal: Some functionality may be temporarily unavailable or experience intermittent issues.
Customer Hub: Merchants may experience issues creating a profile, making account changes and submitting Add-on Orders, and accessing Shift4Shop.
Our teams are actively working to complete the required maintenance as quickly as possible to minimize any disruption. We appreciate your patience and understanding.
If you experience any issues after this scheduled maintenance window, please refresh the browser and clear its cache and cookies.
Components affected
Shift4 Lighthouse Business Manager Shift4 Support Systems Shift4 Cloud POS Marketplace PartnersTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
19 days ago - at 10/15/2026 03:41PM
The incident has been resolved.
IDENTIFIED
19 days ago - at 10/15/2026 02:31PM
Incident:
We want to make you aware of a scheduled system maintenance starting at 11:00- 11:30 AM EST on October 15th 2026.
This may result in limited functionality or minor delays across select Shift4 services.
Potential impact may include:
Partner Portal: Some functionality may be temporarily unavailable or experience intermittent issues.
Customer Hub: Merchants may experience issues creating a profile, making account changes and submitting Add-on Orders, and accessing Shift4Shop.
Our teams are actively working to complete the required maintenance as quickly as possible to minimize any disruption. We appreciate your patience and understanding.
If you experience any issues after this scheduled maintenance window, please refresh the browser and clear its cache and cookies.
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