Outage in shipcloud

Errors for shipments using shipcloud rates

Resolved Major
May 23, 2024 - Started 9 months ago - Lasted about 1 hour
Official incident page

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Outage Details

The API is responding with errors when creating shipment quotes or creating a shipment using shipcloud rates. We have identified the cause of the problem and are working on a fix.
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 05/23/2024 07:52AM

This incident has been resolved.

IDENTIFIED 9 months ago - at 05/23/2024 07:11AM

The API is responding with errors when creating shipment quotes or creating a shipment using shipcloud rates.
We have identified the cause of the problem and are working on a fix.

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