Check if shipcloud is down, official outages, user-reported issues, and outages map.
shipcloud is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more shipcloud status data.
IsDown has tracked 104 incidents since started monitoring shipcloud status in November 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Incident | Duration |
---|---|---|
Jul 10, 2025
10:24 AM CEST
|
Minor
The API is partially responding with errors when creating shipment quotes or creating a shipment ...
|
about 1 hour |
Jul 09, 2025
12:02 PM CEST
|
Major
We are investigating reports of degraded performance.
|
about 1 hour |
Jul 01, 2025
01:21 PM CEST
|
Minor
We are investigating reports of degraded performance.
|
about 3 hours |
Jun 23, 2025
09:22 AM CEST
|
Major
The GLS services are currently slow and/or running into timeouts.
|
about 2 hours |
Apr 30, 2025
04:15 PM CEST
|
Major
The DHL Returns API is currently not available.
|
33 minutes |
Apr 09, 2025
08:46 AM CEST
|
Minor
The DPD webservices are currently running into timeouts. We're monitoring the situation.
|
about 2 hours |
Feb 21, 2025
08:54 AM CET
|
Major
There are currently problems with the UPS authentication service. This leads to errors when creat...
|
about 3 hours |
Jan 22, 2025
08:27 AM CET
|
Minor
We received the following information from DPD:
>Sehr geehrte Partnerinnen, sehr geehrter Partne...
|
1 day |
Nov 25, 2024
09:16 AM CET
|
Major
We received the following information from DPD
> Sehr geehrte Kundin, sehr geehrter Kunde,
weg...
|
1 day |
Oct 29, 2024
11:38 AM CET
|
Minor
The DHL Shipping and Returns API currently shows unusually long response times.
|
about 22 hours |
No comments yet
Component | Status |
---|---|
API (api.shipcloud.io) | OK |
WebUI (app.shipcloud.io) | OK |
Developer Portal (developers.shipcloud.io) | OK |
Website (www.shipcloud.io) | OK |
Carrier APIs | OK |
Integrations | OK |
Shipcloud is an integrated shipping platform that connects businesses with major carriers like DHL, UPS, and Hermes, and integrates with e-commerce systems such as Shopify.
Monitoring shipcloud since November 2021
Tracking 16 shipcloud services and regions
8 incidents in 2025
shipcloud isn't down. You can check shipcloud status and incident details on the top of the page. IsDown continuously monitors shipcloud official status page every few minutes. In the last 24 hours, there were 0 outages reported.
shipcloud is currently operational. You can check shipcloud status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of shipcloud being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the shipcloud official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
shipcloud last outage was on July 10, 2025 with the title "DPD errors with shipcloud contract"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor shipcloud and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if shipcloud is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about shipcloud's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
Compared to shipcloud's official status page IsDown offers way more control and visibility over what's going on.
We aggregate the status of all the services you've dependent on. Have a clear view of all your dependencies and their status.
We send you an alert whenever we detect a new incident from official sources or crowdsourced reports. You will be the first to know when there is an issue with your dependencies.
Aggregate all the status information in one status page (public or private). You can also send the information and alerts to your team's tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.
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