Outage in shipcloud

DPD errors with shipcloud contract

Resolved Minor
July 10, 2025 - Started 24 days ago - Lasted about 1 hour
Official incident page

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Outage Details

The API is partially responding with errors when creating shipment quotes or creating a shipment using shipcloud rates with carrier DPD. We have identified the cause of the problem and are working on a fix.
Latest Updates ( sorted recent to last )
RESOLVED 24 days ago - at 07/10/2025 09:24AM

This incident has been resolved.

INVESTIGATING 24 days ago - at 07/10/2025 08:24AM

The API is partially responding with errors when creating shipment quotes or creating a shipment using shipcloud rates with carrier DPD.
We have identified the cause of the problem and are working on a fix.

Latest shipcloud outages

shipcloud app and API performance - about 1 month ago
GLS: Disruption of service - about 1 month ago

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