Outage in shipcloud

DPD: Disruption of Service

Resolved Major
November 25, 2024 - Started 26 days ago - Lasted 1 day
Official incident page

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Outage Details

We received the following information from DPD > Sehr geehrte Kundin, sehr geehrter Kunde, wegen einer technischen Störung stehen unsere Webservices im Moment leider nur eingeschränkt zur Verfügung. Es kann zu verzögerten Antwortzeiten kommen. Wir arbeiten mit Hochdruck daran, das Problem zu lösen. Wann die Störung behoben sein wird, lässt sich derzeit noch nicht absehen. Wir halten Sie dazu auf dem Laufenden. Wir bitten um Entschuldigung für die Unannehmlichkeiten und stehen bei weiteren Fragen gerne zur Verfügung. Freundliche Grüße Ihr DPD Team -------- Dear customer, Because of a malfunction our Web Services are temporarily only available to a limited extent. There may be delays in response times. We are working as fast as we can to correct the problem, but at the moment it is not yet possible to say exactly when the normal service will be restored. We will inform you by email as soon as the malfunction has been corrected, and apologize for any inconvenience. If you have any questions please contact us. With best regards Your DPD Team
Components affected
shipcloud DPD
Latest Updates ( sorted recent to last )
RESOLVED 25 days ago - at 11/26/2024 07:59AM

This incident has been resolved.

MONITORING 26 days ago - at 11/25/2024 08:16AM

We received the following information from DPD


> Sehr geehrte Kundin, sehr geehrter Kunde,

wegen einer technischen Störung stehen unsere Webservices im Moment leider nur eingeschränkt zur Verfügung. Es kann zu verzögerten Antwortzeiten kommen. Wir arbeiten mit Hochdruck daran, das Problem zu lösen. Wann die Störung behoben sein wird, lässt sich derzeit noch nicht absehen. Wir halten Sie dazu auf dem Laufenden.

Wir bitten um Entschuldigung für die Unannehmlichkeiten und stehen bei weiteren Fragen gerne zur Verfügung.

Freundliche Grüße
Ihr DPD Team

--------

Dear customer,

Because of a malfunction our Web Services are temporarily only available to a limited extent. There may be delays in response times.
We are working as fast as we can to correct the problem, but at the moment it is not yet possible to say exactly when the normal service will be restored.

We will inform you by email as soon as the malfunction has been corrected, and apologize for any inconvenience.

If you have any questions please contact us.

With best regards
Your DPD Team

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