Outage in ShipEngine
Royal Mail and Parcel Force performance degradation
Resolved MinorIncident Report
Summary AI Generated
ShipEngine experienced approximately 1.7 hours of performance degradation affecting Royal Mail and Parcel Force API calls. Royal Mail was identified as the affected component, with the root cause traced to an issue on the carrier's side. Royal Mail resolved the problem internally, restoring normal performance.
We are currently seeing performance degradation when calling the Royal Mail and Parcel Force APIs.
Components affected
ShipEngine Royal MailTrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
about 17 hours ago - at 07/24/2026 11:19AM
The carrier solved the issue on his side, and the performance went back to normal.
MONITORING
about 18 hours ago - at 07/24/2026 09:56AM
Carrier was contacted and is reviewing the issue on his side.
INVESTIGATING
about 19 hours ago - at 07/24/2026 09:40AM
We are currently seeing performance degradation when calling the Royal Mail and Parcel Force APIs.
Latest ShipEngine outages
General Latency - 10 days ago
EU De Minimis Removal Disruptions - 17 days ago
Increased rate of latency and timeout errors. - about 1 month ago
UPS Authentication Errors - about 1 month ago
Unable to load account dashboard - about 2 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
