Outage in ShipHawk

DHL eCommerce outage

Resolved Minor
January 31, 2023 - Started over 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

DHL eCommerce has notified us they are experiencing an API outage. We will continue to monitor their progress as they resolve this issue. Customer impact: Some customers may be unable to rate, print labels or track with DHL eCommerce. Start Time: 7:40am Pacific Time
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 01/31/2023 04:53PM

This incident has been resolved by DHL eCommerce

Customer impact: Some customers were unable to rate, print labels or track with DHL eCommerce.

Start Time: 7:40am Pacific Time
End Time: 8:30am Pacific Time

INVESTIGATING over 2 years ago - at 01/31/2023 04:06PM

DHL eCommerce has notified us they are experiencing an API outage. We will continue to monitor their progress as they resolve this issue.

Customer impact: Some customers may be unable to rate, print labels or track with DHL eCommerce.

Start Time: 7:40am Pacific Time

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