Outage in ShipHawk

Partial WMS Access Issue – Investigation Underway

Resolved Major
April 14, 2025 - Started 17 days ago - Lasted 30 minutes
Official incident page

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Outage Details

We are currently investigating an issue affecting one of our WMS environments. A subset of customers may be unable to access the system. Our team is actively working to identify the root cause and restore full access as soon as possible. We will continue to provide updates as we make progress. Thank you for your understanding and patience.
Latest Updates ( sorted recent to last )
RESOLVED 17 days ago - at 04/14/2025 08:47PM

This incident has been resolved.

INVESTIGATING 17 days ago - at 04/14/2025 08:24PM

We are currently investigating an issue affecting one of our WMS environments. A subset of customers may be unable to access the system. Our team is actively working to identify the root cause and restore full access as soon as possible.

We will continue to provide updates as we make progress. Thank you for your understanding and patience.

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