Outage in Shippit

Service Announcement: NZ Post Technical Issue 20/10/2025

Resolved Minor
October 19, 2025 - Started 3 months ago - Lasted about 4 hours

Incident Report

Dear customers,

We’re currently experiencing an issue with NZ Post. The carrier has confirmed a technical problem affecting both their Shippit API and eShip systems.

These technical setbacks have affected both the International and Domestic parcel notifications, delays.

Workaround:
While NZ Post works on a fix, we recommend either waiting for the resolution or selecting an alternative carrier where possible.

We’ll share further updates as soon as more information becomes available.

If you continue to experience connection issues with NZ Post, please don’t hesitate to contact Shippit Support. Our team is ready to assist you promptly.
Components affected
Shippit 3rd Party Services

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Latest Updates ( sorted recent to last )
3 months ago - at 10/19/2025 11:52PM

Dear customers,

We’re currently experiencing an issue with NZ Post. The carrier has confirmed a technical problem affecting both their Shippit API and eShip systems.

These technical setbacks have affected both the International and Domestic parcel notifications, delays.

Workaround:
While NZ Post works on a fix, we recommend either waiting for the resolution or selecting an alternative carrier where possible.

We’ll share further updates as soon as more information becomes available.

If you continue to experience connection issues with NZ Post, please don’t hesitate to contact Shippit Support. Our team is ready to assist you promptly.

3 months ago - at 10/20/2025 02:19AM

The issue has been resolved around 01:00 PM (AEDT).

3 months ago - at 10/20/2025 02:55AM

The issue was fixed for 15 minutes, but it has started again. We are waiting for NZ Post to confirm once it gets resolved.

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