Outage in Shippit

Australia Post Labelling API Outage - 10/11/2025

Resolved Minor
November 09, 2025 - Started 2 months ago - Lasted 23 minutes

Incident Report

Dear Customers,

We observed a partial outage from the Australia Post labelling API between 10:06 AM and 10:27 AM AEDT.

During this time, label generation requests were intermittently failing for the following couriers:
• MyPost Business (Standard and Express)
• eParcel International / eParcel International Express

Our team is actively monitoring the situation at Australia Post to restore normal service as soon as possible.

We’ll provide further updates as they become available.

Thank you for your patience and understanding.
Components affected
Shippit 3rd Party Services

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Latest Updates ( sorted recent to last )
2 months ago - at 11/09/2025 11:58PM

Dear Customers,

We observed a partial outage from the Australia Post labelling API between 10:06 AM and 10:27 AM AEDT.

During this time, label generation requests were intermittently failing for the following couriers:
• MyPost Business (Standard and Express)
• eParcel International / eParcel International Express

Our team is actively monitoring the situation at Australia Post to restore normal service as soon as possible.

We’ll provide further updates as they become available.

Thank you for your patience and understanding.

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