Outage in Shippo

Australia Post Pick Up Label Printing and Tracking API outage

Resolved Minor
June 11, 2024 - Started over 1 year ago - Lasted about 11 hours
Official incident page

Incident Report

Australia Post has confirmed they are experiencing technical issues that are impacting Pickup, Label Printing and Tracking services. We are working with Australia Post in getting more updates
Components affected
Shippo Australia Post
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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 06/11/2024 05:59PM

This incident has been resolved.

MONITORING over 1 year ago - at 06/11/2024 11:20AM

We have seen a decrease in the error rate for tracking for the last 30 minutes, but we have not received an all-clear message from the carrier yet, moving the status page to Monitoring until we get confirmation from Carrier.

INVESTIGATING over 1 year ago - at 06/11/2024 08:33AM

We have an update from Australia Post that there is a degraded performance on their Tracking APIs alone. Their label printing and pick up services are back to operational. We are working with Australia Post to get more information.

INVESTIGATING over 1 year ago - at 06/11/2024 06:34AM

Australia Post has confirmed they are experiencing technical issues that are impacting Pickup, Label Printing and Tracking services. We are working with Australia Post in getting more updates

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