Outage in Shippo

UPS Account Registration Degradation

Resolved Minor
September 28, 2025 - Started 23 days ago - Lasted about 9 hours
Official incident page

Incident Report

UPS is currently experiencing degradation for account registration around 9:30 pm PT. This is causing intermittent errors during account registration during this time. We have escalated this issue to the carrier.
Components affected
Shippo UPS

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Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 09/28/2025 02:20PM

This incident has been resolved.

MONITORING 23 days ago - at 09/28/2025 05:42AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 23 days ago - at 09/28/2025 05:08AM

UPS is currently experiencing degradation for account registration around 9:30 pm PT. This is causing intermittent errors during account registration during this time. We have escalated this issue to the carrier.

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