Outage in Shippo

Elevated error rate on Canada Post Tracking

Resolved Major
September 05, 2024 - Started about 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

We have detected an elevated error rate from Canada Post's Tracking API. We are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored.
Components affected
Shippo Canada Post
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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 09/05/2024 12:38AM

This incident has been resolved.

INVESTIGATING about 1 year ago - at 09/04/2024 10:56PM

We have detected an elevated error rate from Canada Post's Tracking API. We are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored.

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