Outage in Shippo

Elevated error rate on Canada Post Tracking

Resolved Major
September 05, 2024 - Started 4 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We have detected an elevated error rate from Canada Post's Tracking API. We are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored.
Components affected
Shippo Canada Post
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 09/06/2024 12:14AM

This incident has been resolved.

INVESTIGATING 4 months ago - at 09/05/2024 11:26PM

We have detected an elevated error rate from Canada Post's Tracking API. We are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored.

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