Outage in Shippo

Elevated error rate on DHL E-Commerce Shipment & Tracking API

Resolved Major
September 29, 2024 - Started about 1 year ago - Lasted 27 minutes
Official incident page

Incident Report

Even though the scheduled maintenance has been completed, we have still detected an elevated error rate from DHL E-Commerce's Shipment & Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored
Components affected
Shippo DHL eCommerce
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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 09/29/2024 12:33PM

This incident has been resolved.

INVESTIGATING about 1 year ago - at 09/29/2024 12:09PM

Even though the scheduled maintenance has been completed, we have still detected an elevated error rate from DHL E-Commerce's Shipment & Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored

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