Outage in Shippo

Elevated error rate on Mondial Relay Tracking

Resolved Major
October 12, 2024 - Started 2 months ago - Lasted 20 minutes
Official incident page

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Outage Details

We have detected an elevated error rate from mondial_relay tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored
Components affected
Shippo Mondial Relay
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 10/12/2024 10:55PM

This incident has been resolved.

INVESTIGATING 2 months ago - at 10/12/2024 10:38PM

We have detected an elevated error rate from mondial_relay tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored

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