Outage in Shippo

Elevated error rate on GLS_US Shipment service

Resolved Major
November 21, 2024 - Started about 1 month ago - Lasted about 6 hours
Official incident page

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Outage Details

We have detected an elevated error rate from GLS_US's Shipment API. Our team has contacted the carrier and we are monitoring the situation.
Components affected
Shippo GLS
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/22/2024 03:40AM

This incident has been resolved.

MONITORING about 1 month ago - at 11/21/2024 10:18PM

Error rate reduced. Since this alert has been triggered frequently, we will maintain its status as "monitoring" even if it gets resolved.

INVESTIGATING about 1 month ago - at 11/21/2024 09:20PM

We have detected an elevated error rate from GLS_US's Shipment API. Our team has contacted the carrier and we are monitoring the situation.

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