Outage in Shippo

Important Notice: USPS is temporarily suspending shipments to Canada effective 11/29/24

Resolved Major
November 28, 2024 - Started 24 days ago - Lasted about 15 hours
Official incident page

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Outage Details

The Postal Service will temporarily suspend international mail delivery to Canada effective November 29, 2024, due to a national strike by the Canadian Union of Postal Workers. Customers are asked to refrain from mailing items to Canada via USPS until further notice. This service disruption affects Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS), International Priority Airmail® (IPA), International Surface Air Lift® (ISAL), Commercial ePacket® (CeP), and M-Bag® items. To ensure your packages don’t get delayed or lost, Shippo will be disabling these service levels in our App and API. For the latest updates on all USPS service disruptions to Canada, visit this page. Your options with Shippo Shippo offers alternative carrier options to keep your shipments moving to Canada, such as UPS, FedEx, and DHL Express. Log in to your Shippo account today to view available shipping options for destinations throughout Canada. Next steps We’re here to support you. Shippo will continue to monitor the situation and update you should any developments further impact our services. Please reach out to our team if you have questions or need assistance activating additional carriers. Thank you for choosing Shippo as your shipping partner.
Components affected
Shippo USPS
Latest Updates ( sorted recent to last )
RESOLVED 24 days ago - at 11/28/2024 04:53PM

We have implemented a solution to disable USPS rates for shipments to Canadian addresses.

MONITORING 24 days ago - at 11/28/2024 07:55AM

This service disruption affects Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS), International Priority Airmail® (IPA), International Surface Air Lift® (ISAL), Commercial ePacket® (CeP), and M-Bag® items.

Shippo has disabled all USPS service levels shipping to Canada until further notice. We offer alternative carrier options, such as UPS, FedEx, and DHL Express, to keep your shipments moving.

INVESTIGATING 24 days ago - at 11/28/2024 01:34AM

The Postal Service will temporarily suspend international mail delivery to Canada effective November 29, 2024, due to a national strike by the Canadian Union of Postal Workers. Customers are asked to refrain from mailing items to Canada via USPS until further notice.

This service disruption affects Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS), International Priority Airmail® (IPA), International Surface Air Lift® (ISAL), Commercial ePacket® (CeP), and M-Bag® items.

To ensure your packages don’t get delayed or lost, Shippo will be disabling these service levels in our App and API.
For the latest updates on all USPS service disruptions to Canada, visit this page.

Your options with Shippo
Shippo offers alternative carrier options to keep your shipments moving to Canada, such as UPS, FedEx, and DHL Express. Log in to your Shippo account today to view available shipping options for destinations throughout Canada.

Next steps
We’re here to support you. Shippo will continue to monitor the situation and update you should any developments further impact our services. Please reach out to our team if you have questions or need assistance activating additional carriers.
Thank you for choosing Shippo as your shipping partner.

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