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Outage in Shippo

Delay in Tracking webhooks

Resolved Minor
December 21, 2024 - Started over 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

We have detected an issue with sending Tracking webhooks. Our team is actively working on the resolution and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once its restored.

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 12/21/2024 11:50AM

This incident has been resolved.

IDENTIFIED over 1 year ago - at 12/21/2024 10:53AM

The issue has been identified and the team is actively working on the resolution.

INVESTIGATING over 1 year ago - at 12/21/2024 09:47AM

We have detected an issue with sending Tracking webhooks. Our team is actively working on the resolution and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once its restored.

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