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Outage in Shippo

FedEx's API outage

Resolved Major
March 19, 2026 - Started about 1 month ago - Lasted 1 day
Official incident page

Incident Report

Summary AI Generated

FedEx's API experienced a major outage that caused elevated error rates across multiple services including Shipment, Tracking, and Transaction functionality within Shippo's platform. The incident affected all FedEx-related operations for approximately 30.4 hours. The issue was resolved after FedEx services recovered, with all systems returning to normal operation.

We are experiencing elevated error rate on FedEx's multiple services including Shipment, Tracking and Transaction. We've reached out to the carrier and actively monitoring the status of these issues and will provide further updates soon.
Components affected
Shippo FedEx

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/20/2026 01:14PM

This incident has been resolved.

MONITORING about 1 month ago - at 03/20/2026 09:22AM

FedEx services recovered around 21:57 UTC last night. All services are now operating normally. We continue monitoring the situation.

MONITORING about 1 month ago - at 03/19/2026 10:40PM

A fix has been implemented and we are monitoring the results.

MONITORING about 1 month ago - at 03/19/2026 10:36PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 month ago - at 03/19/2026 06:53AM

We are experiencing elevated error rate on FedEx's multiple services including Shipment, Tracking and Transaction. We've reached out to the carrier and actively monitoring the status of these issues and will provide further updates soon.

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