Outage in Shippo

Elevated error rate on La_Poste transaction service

Resolved Major
December 11, 2024 - Started 11 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We have detected an elevated error rate from La_Poste's transaction API. Our team has contacted the carrier and we are monitoring the situation.
Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 12/11/2024 09:26AM

It's not a global outage. The carrier integration is still functioning, and we have successfully generated transactions for the last hour. There is an issue with specific transaction requests from the user that require clarification from the carrier.

INVESTIGATING 11 days ago - at 12/11/2024 08:31AM

We have detected an elevated error rate from La_Poste's transaction API. Our team has contacted the carrier and we are monitoring the situation.

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