Outage in Shippo

FedEx Integration Issues

Resolved Major
December 31, 2024 - Started 3 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently experiencing instability with our FedEx integration due to an authentication error on FedEx's side. This issue is causing partial failures for some users. Our team is actively working with FedEx to identify the root cause and resolve the problem as quickly as possible.
Components affected
Shippo FedEx
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 12/31/2024 05:37PM

This incident has been resolved.

INVESTIGATING 3 months ago - at 12/31/2024 03:29PM

We are currently experiencing instability with our FedEx integration due to an authentication error on FedEx's side. This issue is causing partial failures for some users. Our team is actively working with FedEx to identify the root cause and resolve the problem as quickly as possible.

Latest Shippo outages

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Elevated error rate on FedEx's Transaction service - 4 days ago
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Elevated error rate on LaPoste Transaction API - 8 days ago

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