Outage in Shippo

Degraded Tracking API Performance for Australia post

Resolved Minor
January 14, 2025 - Started about 1 month ago - Lasted about 10 hours
Official incident page

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Outage Details

We are investigating reports of degraded Tracking API performance for Australia post
Components affected
Shippo REST API Shippo Web Dashboard Shippo Australia Post
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 01/15/2025 01:21AM

This incident has been resolved.

MONITORING about 1 month ago - at 01/14/2025 05:41PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 month ago - at 01/14/2025 03:51PM

We are continuing to investigate this issue.

INVESTIGATING about 1 month ago - at 01/14/2025 03:50PM

We are investigating reports of degraded Tracking API performance for Australia post

Latest Shippo outages

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Elevated error rate on Royal Mail_sf Tracking - 7 days ago
Elevated error rate on Address validations - 8 days ago
Degraded API Performance on Australia Post - 10 days ago

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