Outage in Shippo

Elevated error rate on Australia Post Tracking

Resolved Major
January 24, 2025 - Started 9 months ago - Lasted 42 minutes
Official incident page

Incident Report

We have detected an elevated error rate from the Australia Post Tracking API. Our engineering is actively working on this. During this time, tracking updates may be delayed but will be sent once the Tracking API is restored
Components affected
Shippo Australia Post
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Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 01/24/2025 11:57AM

This incident has been resolved.

MONITORING 9 months ago - at 01/24/2025 11:30AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 9 months ago - at 01/24/2025 11:23AM

We are continuing to investigate this issue.

INVESTIGATING 9 months ago - at 01/24/2025 11:16AM

We have detected an elevated error rate from the Australia Post Tracking API. Our engineering is actively working on this. During this time, tracking updates may be delayed but will be sent once the Tracking API is restored

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