Outage in Shippo

UPS tracking and webhook delays

Resolved Minor
April 01, 2025 - Started 2 days ago - Lasted 13 minutes
Official incident page

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Outage Details

We are currently investigating an issue where UPS tracking numbers have not received tracking history updates. Additionally, webhooks for impacted tracking histories are not being sent. We are working closely to resolve this issue as quickly as possible and will provide updates as soon as more information becomes available.
Components affected
Shippo UPS
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 04/01/2025 10:14AM

This incident has been resolved.

INVESTIGATING 2 days ago - at 04/01/2025 10:04AM

We are currently investigating an issue where UPS tracking numbers have not received tracking history updates. Additionally, webhooks for impacted tracking histories are not being sent.

We are working closely to resolve this issue as quickly as possible and will provide updates as soon as more information becomes available.

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