Outage in Shippo

UPS & USPS tracking and webhook delays

Resolved Minor
April 01, 2025 - Started 2 days ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating an issue affecting UPS and USPS tracking numbers, where tracking history updates are not being received, and webhooks for impacted tracking histories are not being sent. Our team is actively working on resolving the issue.
Components affected
Shippo USPS Shippo UPS
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 04/01/2025 03:15PM

This incident has been resolved.

MONITORING 2 days ago - at 04/01/2025 12:16PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 2 days ago - at 04/01/2025 12:03PM

We are currently investigating an issue affecting UPS and USPS tracking numbers, where tracking history updates are not being received, and webhooks for impacted tracking histories are not being sent. Our team is actively working on resolving the issue.

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