Outage in Shippo
Elevated error rate on Royal Mail SF Shipment API
Resolved MajorIncident Report
Summary AI Generated
Shippo experienced elevated error rates on the Royal Mail SF Shipment API that impacted the Rating service for approximately 8.4 hours. The issue was identified and escalated to the carrier while Shippo actively monitored the situation. The incident was fully resolved with no further action required from users.
We’re seeing elevated error rates for the Royal Mail SF's Shipment API and it's affecting Rating service. We've reached out to the carrier and are actively monitoring the status of this issue and will provide further updates soon.
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 09/05/2026 06:12PM
This incident has been resolved.
INVESTIGATING
5 days ago - at 09/05/2026 09:47AM
We’re seeing elevated error rates for the Royal Mail SF's Shipment API and it's affecting Rating service. We've reached out to the carrier and are actively monitoring the status of this issue and will provide further updates soon.
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