Outage in Shippo
Elevated error rate on Canada Post Shipment API
Resolved MajorIncident Report
Summary AI Generated
Shippo experienced elevated error rates with Canada Post's Shipment API for approximately 1.4 hours, preventing users from generating shipping labels. The issue originated on Canada Post's side and was actively investigated by the carrier. The incident was fully resolved with no further action required.
We are experiencing an elevated error rate with Canada Post’s Shipment API and it's affecting label generation. This is a carrier-side issue, and they are actively investigating it. We will keep you posted on any further updates.
Components affected
Shippo Canada PostTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 17 hours ago - at 09/20/2026 07:19AM
This incident has been resolved.
INVESTIGATING
about 18 hours ago - at 09/20/2026 05:56AM
We are experiencing an elevated error rate with Canada Post’s Shipment API and it's affecting label generation. This is a carrier-side issue, and they are actively investigating it. We will keep you posted on any further updates.
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