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Outage in Shippo

Elevated error rate on Canada Post Shipment

Resolved Minor
September 22, 2026 - Started 2 days ago - Lasted about 16 hours
Official incident page

Incident Report

Summary AI Generated

Shippo experienced reduced tracking update frequency from Canada Post's Tracking API for approximately 16 hours. The issue affected Canada Post shipment tracking within the Shippo platform. The incident was resolved with no further action required from users.

we are currently observing a low number of updates from Canada Post's Tracking API
Components affected
Shippo Canada Post

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 09/23/2026 04:29PM

This incident has been resolved.

INVESTIGATING 2 days ago - at 09/23/2026 12:20AM

we are currently observing a low number of updates from Canada Post's Tracking API

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